Overview The
digital economy of India during 2003 - 2004 was marked by an explosion in the
cellular phone market, a boom in outsourcing, steady Internet growth, media convergence,
growth in rural ICT initiatives, benchmarking with China, and (unfortunately)
regulatory stumbling blocks. The president of India’s software lobby, Kiran Karnik,
was featured on the cover of Forbes magazine as Man of the Year for 2003; and
Business Week ran a high-profile cover story on the rise of India, especially
its ICT and outsourcing industries. Paradoxically, India still has a long way
to go in making ICT widely available to its population. A number of high-profile
events have focused on the importance of bringing the fruits of the ICT revolution
to a wider user base, especially in rural areas, where most of India’s population
lives. As a benchmark of economic growth and ICT diffusion, it is becoming increasingly
common to compare and contrast the domestic scenario in India with the corresponding
environment in China. Unfortunately, regulatory potholes continue to hinder speedy
progress on many fronts: private operator interconnectivity, VoIP, and wireless
services eligibility. In
the ICT industry, the recent cuts in excise duty on computer hardware and cellular
phones are expected to drive domestic demand for hardware in 2004 - 2005, according
to projections released by the software lobby, the National Association of Software
and Services Companies (NASSCOM), and the hardware lobby, the Manufacturers Association
of Information Technology (MAIT). MAIT reported that PC sales in India during
2002 - 2003 grew 37 percent to reach 2.3 million units, compared to 1.7 million
units sold in the previous year. PCs bought by businesses accounted for 81 percent
of total sales and recorded an annual growth of 43 percent, while the number of
PCs purchased by homes grew by 16 percent. Locally assembled PCs sold under brands
such as Wipro, HCL, Vintron and Zenith garnered a market share of 26 percent (compared
to 19 percent the previous year). MAIT projected that PC sales would have grown
by 18 - 20 percent in 2003 - 2004 to about 2.7 million units.
The
cellular phone market has been growing steadily since the late 1990s, but in 2003
these new telephones really took off in urban areas. NASSCOM forecasted the cellular
phone user base to reach 33 million in 2003 - 2004 and 49 million in 2005. At
the same time, Internet growth has been steady, particularly among youths and
business professionals. The total number of Internet users is estimated at around
30 million. The big concern is the looming shortage of international bandwidth,
which NASSCOM estimates will exceed 20 Gbps by mid-2005. Prices of international
bandwidth are still not on par with those of neighbouring countries. This could
throw a spanner in the works for Internet usage and the outsourcing business. India
ranks 37th among the 82 countries covered in the 2003 networked readiness index
prepared by the World Economic Forum in partnership with INSEAD and the Information
for Development Programme of the World Bank. Finland leads in the index, followed
by the USA and Singapore (Rediff.com, 2003). Software
exports exceeded US$7 billion and accounted for 16 percent of the total exports
of India. The total IT industry is estimated to be worth US$15 billion and employs
over 500,000 technical and managerial personnel. Wireless
explosion Research
firm Gartner projected cellular phone connections in India to touch 56 million
by the end of 2004, representing a steep growth of almost 96 percent over the
previous year. Driven by the introduction of full-mobility CDMA cellular services
and stiff competition among GSM operators, 2004 broke all records for growth in
the Indian mobile market (Rediff.com, 2004a). Volatility in the cellular market
is expected to continue until at least 2006 as the main operators carve out their
future market positions and some other players attempt to establish their niche
positions. Samsung and LG enjoy an early mover advantage, working with local operators
such as Reliance. Nokia and Motorola have started to make their presence felt
in the CDMA market. . . . . . the complete text of this chapter is available for
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