Overview This
chapter covers the 14 independent and self-governing island countries of the Pacific:
Cook Islands, Federated States of Micronesia (FSM), Fiji, Kiribati, Nauru, Niue,
Palau, Papua New Guinea, Republic of the Marshall Islands, Samoa, Solomon Islands,
Tonga, Tuvalu, and Vanuatu. These countries span the equator and the international
dateline across 30 million square kilometres of ocean and have a total population
of fewer than 8 million. The socioeconomic characteristics of these countries
vary widely, perhaps more so than in any other region of the world. National populations
range from 1,500 in Niue to 5 million in Papua New Guinea, with the proportion
of people living in remote rural areas ranging from zero in Nauru to nearly 90
percent in the Solomon Islands. Income levels differ by a factor of ten, with
per-capita GDP ranging from US$700 in Kiribati to over US$8,000 in Palau. Educational
attainment ranges from subprimary to postgraduate degrees earned at regional universities
and abroad. Variations in these characteristics are typically wider within countries
than between countries. Generalisations
about Pacific island countries are therefore not useful. Understanding each country’s
unique situation is the key to ICT sector analysis, planning and policy development
across the region. The
national ICT infrastructure is developing rapidly, but in most cases it lags behind
many other parts of the world. Although e-mail has been available for about ten
years to a few institutional users through such services as PEACESAT and the University
of the South Pacific’s (USP) WAN, true Internet access has become available only
recently, beginning first in 1995 in Fiji and most recently in 2000 in Tuvalu.
Telephone penetration
generally is good in urban areas but very poor in rural areas. Although urban
teledensities, ranging from about 20 to 60 percent of the population, are low
by global standards, when household sizes and social patterns are taken into consideration
nearly all urban residents have access to telecommunications services. Rural teledensities,
however, range from one-half to one- tenth of those in urban areas. Mobile
phones are increasingly common, but in most countries do not yet approach the
level of usage seen elsewhere. However, the introduction of prepaid mobile phone
services has led to an explosion in mobile customers in some countries, and in
Fiji mobile subscribers exceeded fixed-line subscribers in 2002. Four countries
have digital mobile phone services, the remainder offer only analogue and one
country does not offer any mobile services. Only users in Tonga have a choice
of telecommunications carriers, while all other countries are served by monopoly
providers for both domestic and international services. Approximately
25 percent of Pacific islanders have regular access to ICTs, primarily through
their workplaces, a few secondary and tertiary educational institutions, and a
few public centres and Internet cafés. The number of Internet subscribers
ranges from about 1 in 5 in Niue (where access is free) to 1 in 1,000 in the Solomon
Islands. Users in only three countries (Papua New Guinea, Samoa and Tonga) have
a choice of ISPs while users in all other countries are served by monopoly ISPs.
For residential
Internet access, only Tonga offers broadband services to users, while all other
countries rely on dial-up services via the publicly switched telephone system.
For business and institutional users, most carriers offer Internet services and
virtual private networks via leased lines of varying bandwidths. For international
services, only Fiji and Papua New Guinea have submarine cable links to metropolitan
countries. All other Pacific island countries rely exclusively on satellites.
Difficult rural
topography and small populations dispersed on outer islands mean that few people
outside of the national capitals can make a telephone call, let alone access the
Internet. Nearly all Internet users are located in the capital cities and a handful
of secondary urban areas. There are exceptions -- for example, the Cook Islands
has telephone access to all its outer islands -- but for the most part modern
ICTs are an urban phenomenon. Furthermore,
owing to vast distances, small markets and the lack of economies of scale, improvements
are slow and extremely expensive. Whereas users on main islands can be reached
via conventional means, those on outer islands and in remote rural areas typically
rely on high-frequency radio and, in a very few cases, on satellite links to their
capitals. Fiji and FSM are introducing wireless access to rural areas to expand
coverage of rural areas on the main islands, but in other countries wireless applications
are uncommon. In terms of affordability, Pacific islanders typically face
connectivity charges that are among the highest in the world. Subscription and
usage charges for dial-up access to the Internet range from US$3 to US$175 per
month, with an average of US$50. On an annual basis, this amounts to one-quarter
to one-half of the average annual per-capita GDP in many countries and is clearly
unaffordable by the majority of people. The price of full-time Internet access
via a 64 Kbps leased line varies much more widely than that of dial-up access,
from US$700 to US$5,000 per month. These prices are on average 5 times higher,
and range to as much as 20 times higher, than in APEC developing countries. Institutional
use of the Internet is slowly catching up with the rest of the world, exemplified
by official agency websites offering reports and information, a growing online
presence for banks and tour operators, limited online retail activity, and distance
education offered through USP. Nevertheless, it is not uncommon for government
departments to lack access to even basic e-mail and to continue to rely exclusively
on fax and telephone services. There
is only anecdotal evidence of the patterns of ICT usage among Pacific islanders.
In the larger and better-off countries, Internet access and e-mail are considered
essential for professional use, primarily for correspondence but increasingly
for collaborative work and access to global information. One survey in the Solomon
Islands showed that about half of the regular users of a public Internet café
used e-mail to keep in touch with friends and family abroad, about one-quarter
were students looking for educational information, and one- quarter were business
and professional users maintaining contacts and working collaboratively. There
is growing awareness of the need to ensure men and women, girls and boys, are
included in the development and use of ICTs to prevent social and economic exclusion
and to facilitate universal access for every Pacific islander. The Solomon Islands
survey showed that about one-third of the users of the public Internet café
were women and about one-quarter were youths of school age. USP statistics (Williams,
2001) indicate a much lower participation of girls in some science subjects. Female
participation in computer science and mathematics is 37 percent. (including internal
and external students). External female students have a higher participation rate
of 46 percent indicating female preference for distance education and their likely
access and use of ICTs to undertake their study. However, there are as yet
no detailed gender analyses available on issues of access, application and participation.
It is widely recognised that additional resources, education, and capacity building
will need to take place simultaneously across schools, non-formal community programmes,
formal educational and training institutions, and workplaces to increase gender
equity. Pacific
island countries, in their drive to embrace modern ICTs, face a significant number
of constraints. It is evident that the high cost of access and equipment is a
major barrier to increased use of ICTs. Other barriers include limited international
bandwidth, outdated regulatory frameworks, unreliable power supplies, and limited
human and institutional capacity for sector development. These constraints are
common across the region. Despite these constraints, there has been marked
improvement in many areas in most countries. As recently as 1995, faxes were a
novelty and there was no such thing as e-mail or web browsing for most Pacific
islanders. Now Internet access is considered an essential service, people cannot
work without e-mail, and users expect their mobile phones to roam across all countries
seamlessly. ICTs
hold one of the most important keys to creating a better future for the Pacific
islanders. In a context of small islands dispersed over vast ocean distances,
facing limited natural resources and high transportation costs, better information
and more efficient and affordable access are essential to connect island communities
to the rest of the world. Content There
are five main categories of indigenous content produced within the Pacific region
that are available online. Most common are news sites, including daily newspapers,
broadcasting companies and online magazines, such as Fiji Live. Also common are
portal sites and directories, which attempt to be the one-stop shop for information
on a country, such as the general Planet Tonga and the more business-oriented
Papua New Guinea Business Directory and Tourism Guide. There are many government
sites, typically containing directories and official documents. There is a growing
online presence of electronic retailers and electronic transactions of traditional
activities. Finally, there are regional sites, often but not always run by intergovernmental
organisations such as the Secretariat of the Pacific Community, that contain a
wide range of information including documentation of development projects in many
sectors and links to regional resources and contacts. Many
of the news, portal and directory sites are targeted at, and supported by, the
large Pacific island diasporas. For example, there are large groups from all the
islands in New Zealand, Los Angeles and Honolulu who keep in touch with events
back home through the daily news. E-mail is also rapidly gaining popularity among
all age and social groups, providing an important source of business for the growing
number of telecentres. A
listing of sites by country and for the region is provided below. This is only
a representative sample, as a visit to any of the portals or directories will
quickly demonstrate. Important
local sources of content The
most prominent or comprehensive website in each of three categories (where available)
-- official government site, portal or directory, and news -- is described. Unless
noted otherwise, all sites listed are in English as all Pacific island countries
use it either as an official language or as the common language of business and
administration. Cook
Islands Government
of the Cook Islands <http://www.ck/govt.htm>
The official website of contains links to the government structure,
administration and personnel as well as contact information. Tuatua-tika:
News Briefs from the Cook Islands <http://www.ck/tuatua.htm> This
portal site provides regular new summaries from a variety of media about the Cook
Islands and links to other news as well as information on business and investment,
history and culture. Cook
Islands Herald <http://www.ciherald.co.ck>
Cook Islands News <http://www.cinews.co.ck> These
are the online editions of daily newspapers of the Cook Islands, updated regularly,
with links to radio and television broadcasting companies. Federated
States of Micronesia (FSM) FSM
Government <http://www.fsmgov.org> The
homepage of the national government, its departments and overseas missions, it
contains news, documents, photographs and links. Fiji Fiji
Government Online <http://www.fiji.gov.fj>
This comprehensive portal site provides information on most aspects
of the public sector in Fiji, including news briefs, documents and contact information. Fiji
Live <http://www.fijilive.com> Fiji
Village <http://www.fijivillage.com> These
two similar (and competing) portal sites offer daily news, business and sports
reports, links to online business directories, and small e-commerce operations
for local products. They represent perhaps the most developed portals in the Pacific
region. Kiribati Kiribati
Newstar Online <http://www.users.bigpond.com/kiribati_newstar> The
independent weekly newspaper of Kiribati, updated weekly, includes an archive
and links to other sites of interest. Niue Government
of Niue <http://www.gov.nu> This
site contains press releases and news updates managed by the Premier’s department. Niue
Tourism <http://www.niueisland.com>
An official tourism promotion site, it has links to accommodation,
information and contacts. Niue
News <http://www.niuenews.nu> This
independent news site is updated weekly. . . . . the complete text of this chapter
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