Overview Malaysia
comprises Peninsular Malaysia, and the East Malaysian states of Sabah and Sarawak,
and the Federal Territory of Labuan. The country covers an area of about 330,000
square kilometres. Peninsular and East Malaysia are separated by about 450 kilometres
of the South China Sea. The peninsula has its frontiers with Thailand in the north
and the island state of Singapore in the south. The country attained political
independence from the British in 1957. Its development policies have evolved during
the past four decades, from the initial concentration on the agricultural sector
to the current strategy of leap frogging into the digital era. The
development of ICTs in Malaysia is often simply and erroneously equated by observers
to the development of the Multimedia Super Corridor (MSC). This is quite understandable
as MSC was, and still is, seen by many as the baby of the government’s plans to
digitalise the country. This error is also due in part to the launching of MSC
in 1996 at about the same time that the government unveiled its plans to develop
ICTs in Malaysia. However, a closer examination of Malaysia’s ICT agenda and strategies
will reveal that the push towards the digitalisation of Malaysian society began
at least as far back as 1991 -- 28 February 1991, to be exact. It was on this
day that the Prime Minister, Dr Mahathir Mohamad, unveiled his Vision 2020 for
Malaysia at the inaugural meeting of the Malaysian Business Council. It
would be no exaggeration to say that for more than a decade -- and consuming virtually
miles of newsreel and acres of newsprint -- on Mahathir’s "Vision" has
firmly captured the imagination of the Malaysian media and public. And it is within
the nine challenges set forth in the Vision that we can locate the initial motivations
for digitalising Malaysia. One of the challenges is to establish "a scientific
and progressive society . . . innovative and forward-looking" (Mahathir,
1991, pp. 2 - 4). It has been further argued in this regard that "The national
IT agenda, aimed at transforming the nation into a knowledge-based society, [is]
in line with Vision 2020" (Government of Malaysia, 2001, p. 367). Despite
the Asian meltdown of the late 1990s, the development of ICTs in Malaysia -- at
least the development of ICT strategies -- has continued at what appears to be
a rapid pace due largely to the importance attached by the Mahathir administration
to the successful digitalisation of the country. In
1994, the National IT Council (NITC) was established, chaired by Mahathir and
made up primarily of government ministers and a smattering of top company executives,
including the chairman of Shell Malaysia and the chief executive of Telekom Malaysia.
NITC "aims to enhance the development and utilization of ICT as a strategic
technology for national development . . . acts as a think-tank at the highest
level and advises the government on matters pertaining to the development of ICT
in Malaysia" (NITC, 2000, p. 1). Later, in December 1996, the National
IT Agenda (NITA) was launched by NITC. It is NITA that continues to provide the
necessary guidelines for the development of ICTs in Malaysia. Indeed, what is
evident is that it is the government, not the private sector, that is spearheading
the digitalisation of the country. This, too, is hardly surprising, given the
fact that since attaining political independence Malaysia’s development policies
and strategies have been top-down in nature, often without much consultation with
the citizens before the implementation of these policies and strategies. Be
that as it may, with NITA at the helm, legal articles have been continually prepared
for the digitalisation process and MSC were developed. The past six years have
seen much being said, planned and proposed in relation to ICTs. From the inane
I Love IT song on Malaysian television a while back to NITA’s apparently more
serious strategic task areas and the flagship applications of MSC, it is quite
evident that ICTs are being taken very seriously by the powers that be. Statistics
indicate that as of June 2002 there were 2.3 million Internet subscribers in the
country, with the number of users being almost 7 million. In comparison, in 1997,
just five years earlier, the figures were a mere 0.2 million and 0.6 million,
respectively. Equally, the number of cellular phone subscribers has jumped almost
four fold, from 2.4 million in 1997 to 8 million in June 2002 <http://www.cmc.gov.my/statisticframe.htm>. While
the figures may seem impressive, there is a need to remind ourselves that similar
official statistics indicate that the digital divide in Malaysia is still very
real. For example, NITC figures for 2000 indicate that more than 70 percent of
Internet subscribers are located in Kuala Lumpur and the states of Selangor, Penang
and Johor, with the remaining ten states having less than 30 percent of total
Internet subscribers (NITC, 2000). And it is also clear that. . . . . . the complete
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